Serve more guests when demand peaks.

A tap-and-go lane beside the main bar. Guests choose from a prepared range while on-site vision attributes each basket and staff replenish from behind.

Tap once. Choose. Go.

No ordering screen or checkout stop inside the lane.

Your range. Your rules.

Pricing, availability and review controls stay with the venue.

One extra route at the peak.

Installed beside the existing bar, not in place of it.

How much demand sits above current peak capacity?

Enter one bar’s peak assumptions to estimate the gross sales value represented by demand above current throughput.

Enter one peak window

Current bar throughputEstimated demand 30/min

Gross sales represented by the estimated capacity gap in this 30-minute peak

£2,700300 transactions × £9 average transaction
Estimated demand served
67%
Estimated capacity gap
10 / min
Transactions above current peak capacity
300

Illustrative estimate: assumes demand remains at the selected rate for the full peak and every transaction above current capacity carries the selected average value.

Pilot baseline: test how much of this estimated 300-transaction capacity gap an additional lane can convert.

Gross sales represented by the estimated capacity gap in this 30-minute peak: £2,700.

One lane. Four operating views.

See how guests move, staff replenish and baskets reach release or review. The detail stops before proprietary model logic, thresholds or sensor geometry.

Existing bar

Existing POS, staffed service and queue stay live during the pilot.

QueueZero peak-service laneNot to scale
Staff service sideOutside the guest route
Reserve stockVenue supplied
Stage complete traysPrepared to the agreed range
Operator controlsAge, refusal and review
Staff-only replenishment line
Lane observationEvents remain linked to the active temporary journey
01 · StartTap cardTemporary journey opens
02 · ChoosePrepared rangePosition-labelled bays
Bay AComplete tray
Bay BComplete tray
Bay CComplete tray
03 · FinishLeaveNo till stop
On-site lane processingEach temporary journey handled separately
  1. 01Journey active
  2. 02Events associated
  3. 03Basket proposed
  4. 04Release or review
Operator keeps control
  • Range & prices
  • Stock & replenishment
  • Age checks & refusals
  • Review policy
No guest appNo facial recognitionProcessing stays on site

Guests choose in front.
Staff replenish behind.

Guests choose from the front while staff replenish complete trays from behind, outside the guest path. Overhead cameras observe the lane. On-site compute maintains each temporary journey.

Full-size QueueZero service lane with prepared products, service-side access and overhead cameras
  1. 01
    Prepared before the peak

    A focused range is presented in known positions.

  2. 02
    Chosen in parallel

    Several guests can move through the lane at once.

  3. 03
    Replenished from behind

    Staff replace complete trays outside the guest path.

Clear roles, one service flow.

QueueZero adds a defined lane without taking control of the bar. Guests move through it, the system maintains each temporary journey, and the operator keeps authority over stock, policy and service decisions.

Guest

  1. Tap a payment card
  2. Choose prepared products
  3. Leave without ordering

QueueZero

  1. Maintain a temporary journey
  2. Update position-level stock
  3. Propose the basket and flag uncertainty

Operator

  1. Set range and prices
  2. Supply and replenish stock
  3. Handle age checks, refusals and review controls
Operating safeguards
  • No guest download
  • No facial recognition
  • Processing stays on site

Concurrent journeys stay separate.

Several guests enter, choose from the same product field and leave on independent paths. The tracking view keeps each journey distinct while products move in parallel.

Pilot one lane against a real peak.

Run QueueZero beside the bar already trading for one agreed window. The operator sets the service rules, we agree the baseline before opening, and the result is measured after the rush.

Did the lane complete more sales during the agreed peak without disrupting the main bar?

  1. Before serviceAgree the baseline

    Current completed sales, peak duration, footprint, range, staffing and review controls.

  2. During the peakRun alongside the bar

    QueueZero commissions and supports one lane while the existing bar keeps trading.

  3. After the windowCompare the result

    Completed sales per minute, journey time, availability, replenishment and manual review.

Plan a lane for your peak.

Send us the venue, bar format and peak window. We will come back with an initial view of where the lane could sit, how it would operate and what the pilot should measure.

What comes back

  1. 01
    Lane fit

    Where one lane can sit beside the current bar.

  2. 02
    Service plan

    Proposed range, staffing interface and replenishment route.

  3. 03
    Pilot measures

    The baseline and peak-window results to compare.

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