QZAutonomous concession for stadiums

Checkout was never the hard part.

Take away the till and the queue just re-forms at the empty shelf. At half-time the bottleneck is replenishment, not payment. QueueZero pairs computer-vision grab-and-go with a live restocking engine, so the shelf keeps pace with the rush.

Live overhead computer-vision feed of the QueueZero bar: a fisheye view of people at a service counter, each tagged with an anonymous numbered tracking box and skeletal pose markers, with product detections on the trays below.
Live overhead wide view. Every fan is an anonymous track ID, never a face.
600+pints / 15 min
Sustained service through a half-time peak
3x a normal bar
Throughput against a conventional served counter
~4sat the shelf
Time to grab and go, not minutes in a queue
Zeroface matching
No facial recognition anywhere in the system
Wide view of the QueueZero studio build in an East London lab: a long stainless service bar lined with branded crowd barriers, laid out with trays of pies and cups of beer and stout, under studio lighting, with a camera tripod and overhead lighting rig.
The studio build, East London. The grab-and-go bar, dressed and live, where the vision pipeline is trained ahead of a first pilot.
01The problem

Everyone automated the wrong half.

A decade of autonomous-checkout systems all solved the same thing: the payment. Walk in, take what you want, walk out, get charged. Clever, and beside the point. In a stadium concourse the transaction was never the constraint.

The constraint is the forty-five-minute window at half-time, when thousands of people want the same six products at once and the shelf empties faster than anyone can refill it.

“The bottleneck is the pour and the refill, never the payment. Sort that and you have changed the game.” Operations director, Premier League ground
02How it works

Four steps, no friction.

01

Enter

A fan walks up to an open bar. No gate, no app to open, no card to tap first. Identity and age are cleared once at the venue entrance, never at the shelf.

02

Take

Overhead cameras track what leaves the planogram. Pies, pints, the lot, mapped to a position on the tray, not to anyone’s face.

03

Leave

They walk off with what they grabbed. The basket is resolved from the vision feed and charged to the credential already on file.

04

Restock

The system watches stock fall in real time and tells staff exactly which tray to refill, and when, before it runs dry.

03The half that wins

A live restocking engine.

Grab-and-go gets people away from the shelf in about four seconds. That only matters if the shelf is full. So the core of QueueZero is not the checkout, it is the engine that keeps supply ahead of demand.

  1. 01

    Per-SKU stock sensing

    The same overhead vision that resolves a basket counts what is left on every tray, continuously.

  2. 02

    Predictive prompts

    Staff are told which product to bring and when, ranked by how close each tray is to empty.

  3. 03

    Pace matched to the rush

    The engine reads the half-time spike and pushes restocking ahead of it, not after the gap appears.

Two on-site monitors during a live QueueZero run. The left screen shows the wide overhead tracking view of people at the bar; the right screen shows a close overhead view of the trays with per-item stock detection boxes.
On-site monitors during a live run. Left, the wide tracking view. Right, the overhead per-tray stock view.
04For operators

The questions you will actually ask.

Does it use facial recognition?
No. There is no face matching anywhere in the system. Fans are anonymous track IDs from an overhead view. Identity and age verification stay with you at the entrance, where they already happen.
What about alcohol and age?
Age is cleared at the venue gate under your existing process. The bar sells to an already-verified credential, so the Challenge 25 question is handled before anyone reaches a pint.
Will it fit our concourse?
The hardware is overhead cameras and a small edge unit per bar. No turnstiles, no bespoke fixtures. It sits on the counters and stock layout you already run.
What do you need from us?
One bar, one match day, and a way to measure it against your current counter. We bring the cameras, the edge unit and the system. You bring the fixture and the footfall.
05Where we are

Built in the open, heading for a first pilot.

QueueZero is pre-pilot and honest about it. We have built and dressed a full bar in a London studio, run the vision pipeline on real people grabbing real pies and pints, and proved the parts that matter: the tracking, the basket resolution, and the live stock engine.

What we want next is one stand, one match day, with one operator willing to measure it properly.

What a pilot looks like

01
ScopeOne bar, one fixture, agreed up front.
02
InstallOverhead cameras and an edge unit. A day, not a build.
03
Match dayLive service through a real half-time.
04
MeasureThroughput and stock-outs, against your current bar.
A trial at the QueueZero bar: a person reaching across the branded barrier to grab a cup and a pie from the counter.
No till, no tap, no queue. A fan lifts what they want and walks off.
People at the QueueZero trial behind a branded crowd barrier, with a bar laid out with pies and cups of beer and stout.
A live run with real people. Grab-and-go on the real product mix, pies and pints.
QZGet in touch

One stand. One match day. Let us prove it.

If you run concessions at a ground and the half-time rush is costing you, we should talk. We are looking for a first pilot partner.

Stadium Business Summit, Manchester, 2–4 June 2026